Subject: Ticket Assigned - Conversation with Neeta Gurbani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 15:07:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neeta Gurbani Neeta Gurbani                    Helli           06:54 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:54 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello Neeta Gurbani , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:54 PM, 05th Jan                     Neeta Gurbani                    1           06:55 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:55 PM, 05th Jan                     Neeta Gurbani                    9409094281           06:55 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 07/01/2023             06:55 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 05th Jan                     Neeta Gurbani                    Want to request for collection by tommorow           06:55 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:55 PM, 05th Jan                     Neeta Gurbani                    It is a little 2           06:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 05th Jan                     Neeta Gurbani                    2           06:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 05th Jan                     Neeta Gurbani                    1           06:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:56 PM, 05th Jan                     Neeta Gurbani                    [email-masked]           06:56 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:56 PM, 05th Jan                   Abdulqader                    Hi Neeta, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:59 PM, 05th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:01 PM, 05th Jan                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9409094281) was placed onJan 5, 2023. Please note the estimated date to pick up the order is 07-01-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:02 PM, 05th Jan                     Neeta Gurbani                    Yes I got that           07:02 PM, 05th Jan                     Neeta Gurbani                    But the reason I connected with u is if possible I could collect it tmrw           07:03 PM, 05th Jan                     Neeta Gurbani                    Even late evening will be fine           07:03 PM, 05th Jan                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders because the time is determined by the store team.           07:03 PM, 05th Jan                     Neeta Gurbani                    Okay           07:04 PM, 05th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           07:04 PM, 05th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:07 PM, 05th Jan                     Neeta Gurbani                    No that's it thanks you           07:07 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5552199