Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 11:12:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Hello           02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hello Guest , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:59 PM, 05th Jan                     Guest                    1           02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:59 PM, 05th Jan                     Guest                    9408766975           02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323004494    You can also easily track your order from My Account > Order History.             02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:59 PM, 05th Jan                     Guest                    3           02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                    Hi Guest , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:59 PM, 05th Jan                     Guest                    5           02:59 PM, 05th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:59 PM, 05th Jan                   Abdulqader                   Dear customer, Good Afternoon.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:03 PM, 05th Jan                     Guest                    Can u check about my order i returned it while delivery is it cancelled and the refund is processed?           03:04 PM, 05th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:05 PM, 05th Jan                   Abdulqader                   We would like to inform you that our courier partner tried to contact you on (+971508694669)  but you have rejected the order           03:07 PM, 05th Jan                   Abdulqader                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           03:07 PM, 05th Jan                     Guest                    Yes           03:07 PM, 05th Jan                     Guest                    Ok           03:07 PM, 05th Jan                     Guest                    How much time does it take           03:07 PM, 05th Jan                   Abdulqader                   We will do our best to refund the amount ASAP .           03:09 PM, 05th Jan                     Guest                    Sure           03:09 PM, 05th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           03:10 PM, 05th Jan                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:12 PM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5550796