Subject: Note Added - [#5507521] Conversation with Vick
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 05 Jan 2023 10:11:58 +0000

Hi ,    Varsha Govindan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5507521    Subject:  Conversation with Vick   Requester: Vick    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM0A3495947F5E4ED4ABDA49C41BC19A3B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Akshay Berry</span></a></span></div>
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<span lang="EN-US" style='font-family:"Times New Roman",serif'>Product weight of
</span><span style='font-family:"Times New Roman",serif'>MOON Trek - One Fold Stroller – Blue  </span><span lang="EN-US" style='font-family:"Times New Roman",serif'>is 6.5kg</span>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Varsha Govindan</div>
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<div>From:<span lang="EN-US"> Althaf Sulaiman &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 5 January 2023 12:47 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Aldrin Patron &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Adisha Dua &lt;[email-masked]&gt;; Varsha Govindan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mayank Lodha &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5507521] - Conversation with Vick</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">++ <a id="OWAAM13CB5626919445BD89B3ADCC607BF60C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Varsha</span></a>,
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Kindly check on the below query.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:Cavolini;color:black">Thanks &amp; Regards,</span></div>
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<span lang="EN-US" style="font-size:10.0pt;font-family:Cavolini;color:black">Althaf Muhammed Sulaiman<br>
</span><span lang="EN-US" style="font-family:Cavolini">E-commerce Executive</span>
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<span lang="EN-US"><img width="128" height="43" style="width:1.3333in;height:.4479in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODcwMTcwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b3BB3H_2lzASMz-IVcJ82FZm986YWgKcP2NFOioj9dE" data-id="2044008701704"></span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:9.0pt;color:#595959">Level-25 Landmark Tower, Dubai Marina, U.A.E
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<span lang="EN-US" style="font-size:9.0pt;color:#44546A">Email Id:
</span><span lang="EN-US" style="font-size:9.0pt"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:black'><a href="http://www.babyshopstores.com" rel="noreferrer"><span style="color:#0563C1">www.babyshopstores.com</span></a>,
 T: +971 4 517 2062</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:7.0pt;font-family:"Verdana",sans-serif;color:black'>Dubai Marina, PO Box 25030, Dubai, UAE</span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 5 January 2023 12:45 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Adisha Dua &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Althaf Sulaiman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5507521] - Conversation with Vick</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM5E9C2956DA2C4DCBB9566023376034F6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Adisha</span></a>
<a id="OWAAM2BB965FEE55D4FADAB0D9225CBFA117D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Althaf Sulaiman</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Reminder on the below.</span></div>
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<div class="MsoNormal"><span lang="EN-US"><a href="https://www.babyshopstores.com/ae/en/p/164079243" target="_blank" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system;color:#2C5CC5;background:white">https://www.babyshopstores.com/ae/en/p/164079243</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODcwMTcwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nGh5H8N-VbP-ARII2DBjYJLTAQd7bpNOVT-BARihSAI" data-id="2044008701705" alt="Logo

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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, December 31, 2022 1:10 PM<br>
<b>To:</b> Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Adisha Dua &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5507521] - Conversation with Vick</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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Please assist us with this<br>
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Item link: </span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><a href="https://www.babyshopstores.com/ae/en/p/164079243" target="_blank" rel="noreferrer"><span style="color:#2C5CC5;text-decoration:none">https://www.babyshopstores.com/ae/en/p/164079243</span></a><span style="color:#183247"><br>
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Issue description: The customer wants to know about the weight of the item as the website has different information about the weight kindly let us know the correct weight of the item.<br>
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Thanks for your help!<br>
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Regards,</span> </span>
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