Subject: Ticket Assigned - Conversation with Jomar Catalan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 12:47:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jomar Catalan Jomar Catalan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  jomar catalan Bot:  Hi jomar catalan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7808554310 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0102230008920     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97334028456            04:36 PM, 04th Jan                     Jomar Catalan                    Good day,I expect my order to arrived yesterday but until now i didnt received yet           04:37 PM, 04th Jan                   Abdulqader                   Hi Jomar,Good evening.Thank you for contacting عس. My name is Kader. I will be happy to assist you.           04:38 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:39 PM, 04th Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused to you. We would like to inform you that our courier partner tried to contact you on (+97334028456)  but didn't receive any response from your end.           04:39 PM, 04th Jan                   Abdulqader                   Please provide us with an alternative mobile number           04:40 PM, 04th Jan                     Jomar Catalan                    Please contact me by whatsapp           04:41 PM, 04th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to contact you by Whatsapp number           04:42 PM, 04th Jan                     Jomar Catalan                    My WhatsApp number, 97334028456           04:42 PM, 04th Jan                     Jomar Catalan                    Thank you           04:43 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           04:45 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:47 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546508