Subject: Ticket Assigned - Conversation with Hina Imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 11:51:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hina Imran Hina Imran                    Hi           03:39 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:39 PM, 04th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:39 PM, 04th Jan                     Hina Imran                    1           03:39 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello Hina Imran , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:39 PM, 04th Jan                     Hina Imran                    1           03:39 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:39 PM, 04th Jan                     Hina Imran                             03:40 PM, 04th Jan                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:40 PM, 04th Jan                     Hina Imran                    9408543859           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:40 PM, 04th Jan                     Hina Imran                    1           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:40 PM, 04th Jan                     Hina Imran                    9408543859           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:40 PM, 04th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:40 PM, 04th Jan                     Hina Imran                    2           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:40 PM, 04th Jan                     Hina Imran                    1           03:40 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your email address           03:40 PM, 04th Jan                     Hina Imran                    [email-masked]           03:41 PM, 04th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:41 PM, 04th Jan                     Hina Imran                    Hello           03:42 PM, 04th Jan                   Abdulqader                   Hi  Hina  ,Good afternoon.Thank you for contacting MAX. My name is Kader. I will be happy to assist you.           03:42 PM, 04th Jan                     Hina Imran                    Hello Kader           03:43 PM, 04th Jan                     Hina Imran                    I had placed the order on 2nd           03:43 PM, 04th Jan                     Hina Imran                    Jan           03:43 PM, 04th Jan                     Hina Imran                    I want to know by when can i collect it there is no date given           03:43 PM, 04th Jan                     Hina Imran                    This needs to be given to someone who is travelling           03:43 PM, 04th Jan                     Hina Imran                    I want to k ow if i will be able to get the par el tomorrow or not           03:44 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:44 PM, 04th Jan                     Hina Imran                    Ok           03:44 PM, 04th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can.           03:45 PM, 04th Jan                     Hina Imran                    I also visted the stire yesterday and they had no clue           03:45 PM, 04th Jan                     Hina Imran                    Store”           03:45 PM, 04th Jan                     Hina Imran                    By when can you confirm me           03:46 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           03:46 PM, 04th Jan                     Hina Imran                    Ok thanks..i hope i dont have to chase again and i get response promptly           03:47 PM, 04th Jan                   Abdulqader                   ok sure will do the needful           03:48 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           03:48 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:50 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546186