Subject: Ticket Assigned - Conversation with Syed Dilawar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 11:38:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Syed Dilawar Syed Dilawar                    Hi Team           03:25 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:25 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:25 PM, 04th Jan                     Syed Dilawar                    1           03:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Hello Syed Dilawar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:26 PM, 04th Jan                     Syed Dilawar                    1           03:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:26 PM, 04th Jan                     Syed Dilawar                    9408561622           03:26 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:27 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:27 PM, 04th Jan                     Syed Dilawar                    2           03:27 PM, 04th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:27 PM, 04th Jan                     Syed Dilawar                    1           03:27 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:27 PM, 04th Jan                     Syed Dilawar                    [email-masked]           03:27 PM, 04th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:27 PM, 04th Jan                   Abdulqader                   Hi  Syed  ,Good afternoon.Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:28 PM, 04th Jan                     Syed Dilawar                    Hi Kader           03:28 PM, 04th Jan                     Syed Dilawar                    Why my order is getting delayed for collection           03:29 PM, 04th Jan                     Syed Dilawar                    I thought it’ll be easy to do ready for collection rather delivery           03:29 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:31 PM, 04th Jan                     Syed Dilawar                    Ok           03:32 PM, 04th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can.           03:33 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           03:35 PM, 04th Jan                     Syed Dilawar                    No that’s it           03:35 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546111