Subject: Ticket Assigned - Conversation with Reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 11:35:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Reem Reem                    I need to track my shipment   Shipment Number  9408644298           03:20 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:20 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:20 PM, 04th Jan                     Reem                    1           03:20 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    Hello Reem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:20 PM, 04th Jan                     Reem                    1           03:20 PM, 04th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           03:20 PM, 04th Jan                     Reem                    9408644298           03:21 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 02/01/2023    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            03:21 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:21 PM, 04th Jan                     Reem                    2           03:21 PM, 04th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:21 PM, 04th Jan                     Reem                    1           03:22 PM, 04th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           03:22 PM, 04th Jan                     Reem                    [email-masked]           03:22 PM, 04th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:22 PM, 04th Jan                   Abdulqader                   Hi Reem  ,Good afternoon.Thank you for contacting Babayshop. My name is Kader. I will be happy to assist you.           03:23 PM, 04th Jan                     Reem                    Hi Kader           03:23 PM, 04th Jan                     Reem                    I need to track my shipment           03:23 PM, 04th Jan                     Reem                    Number 9408644298           03:23 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:24 PM, 04th Jan                     Reem                    Ok           03:26 PM, 04th Jan                   Abdulqader                   Is this contact number correct  +971503112896  ?             03:30 PM, 04th Jan                     Reem                    Yes           03:30 PM, 04th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:32 PM, 04th Jan                     Reem                    Ok thank you  Appreciate your help           03:32 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           03:33 PM, 04th Jan                     Reem                    I will let you know if there’s any           03:34 PM, 04th Jan                     Reem                    Thanks a lot           03:34 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with Babayshop.  Have a wonderful day.           03:35 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5546097