Subject: Ticket Assigned - Conversation with Revathi Ramakrishnan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 10:35:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Revathi Ramakrishnan Revathi Ramakrishnan                    Hi           02:20 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:20 PM, 04th Jan                   MAX UAE whatsapp bot                    Hello Revathi Ramakrishnan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:20 PM, 04th Jan                     Revathi Ramakrishnan                    1           02:20 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           02:20 PM, 04th Jan                     Revathi Ramakrishnan                    9408581598           02:20 PM, 04th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323002079    You can also easily track your order from My Account > Order History.             02:20 PM, 04th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:20 PM, 04th Jan                     Revathi Ramakrishnan                    2           02:21 PM, 04th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:21 PM, 04th Jan                     Revathi Ramakrishnan                    1           02:21 PM, 04th Jan                   MAX UAE whatsapp bot                   Please enter your email address           02:21 PM, 04th Jan                     Revathi Ramakrishnan                    [email-masked]           02:21 PM, 04th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:21 PM, 04th Jan                   Abdulqader                   Hi   Revathi ,Good afternoon.Thank you for contacting MAX. My name is Kader. I will be happy to assist you.           02:23 PM, 04th Jan                     Revathi Ramakrishnan                    Hi Kader           02:23 PM, 04th Jan                     Revathi Ramakrishnan                    My order was supposed to be delivered yesterday           02:23 PM, 04th Jan                     Revathi Ramakrishnan                    I want the order today           02:23 PM, 04th Jan                     Revathi Ramakrishnan                    I dint get it           02:23 PM, 04th Jan                     Revathi Ramakrishnan                    Because i m going to india tomorrow           02:24 PM, 04th Jan                     Revathi Ramakrishnan                    So, can you please arrange the delivery today itself?           02:24 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:25 PM, 04th Jan                     Revathi Ramakrishnan                    Yes please           02:26 PM, 04th Jan                     Revathi Ramakrishnan                    I want it today           02:26 PM, 04th Jan                     Revathi Ramakrishnan                    Pls make necessary action           02:26 PM, 04th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971528179323           02:26 PM, 04th Jan                     Revathi Ramakrishnan                    Yes it us           02:26 PM, 04th Jan                     Revathi Ramakrishnan                    Is*           02:26 PM, 04th Jan                     Revathi Ramakrishnan                    I will pick from the max showroon the           02:27 PM, 04th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.Your order was supposed to be delivered yesterday           02:28 PM, 04th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            02:28 PM, 04th Jan                     Revathi Ramakrishnan                    Is it possible to get delivered today? Or else i will come to the showroon and pick it           02:29 PM, 04th Jan                   Abdulqader                   we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           02:30 PM, 04th Jan                   Abdulqader                   We will do our best to arrange the delivery today and you will updated shortly           02:30 PM, 04th Jan                     Revathi Ramakrishnan                    Oh thank you so much           02:30 PM, 04th Jan                     Revathi Ramakrishnan                    This will be great!           02:30 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:32 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:34 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5545743