Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 10:13:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I have an order           01:58 PM, 04th Jan                   Abdulqader                   Dear customer, Good Afternoon.Thank you for contacting homecenter. My name is Kader. I will be happy to assist you.           01:59 PM, 04th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:00 PM, 04th Jan                     User                             02:00 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:01 PM, 04th Jan                   Abdulqader                   Is this contact number correct   +96566026061 ?             02:03 PM, 04th Jan                     User                    https://www.homecentre.com/kw/en/my-account/order/8408407909           02:03 PM, 04th Jan                     User                    that is my order number           02:03 PM, 04th Jan                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           02:05 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:06 PM, 04th Jan                     User                    do you have estimated time when this will be delivered?           02:08 PM, 04th Jan                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders.           02:09 PM, 04th Jan                   Abdulqader                   We will do our best to arrange the delivery ASAP and you will updated shortly           02:09 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:11 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with homecenter.  Have a wonderful day.           02:13 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5545617