Subject: Ticket Assigned - Conversation with Karan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 10:11:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Karan Karan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  karan Bot:  Hi karan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408835903 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0505141768            02:00 PM, 04th Jan                   Abdulqader                   Hi  karan  ,Good afternoon.Thank you for contacting us. My name is Kader. I will be happy to assist you.           02:00 PM, 04th Jan                     Karan                    Good afternoon           02:00 PM, 04th Jan                     Karan                    I have a query regarding an order i placed yesterday           02:01 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           02:02 PM, 04th Jan                     Karan                    Sure           02:02 PM, 04th Jan                   Abdulqader                   please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can           02:04 PM, 04th Jan                     Karan                    Is it possible to know whether it will be available for collection today itself?           02:05 PM, 04th Jan                     Karan                    On the app it said it would be hence why i placed the order           02:06 PM, 04th Jan                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           02:08 PM, 04th Jan                   Abdulqader                   Do you have any other inquiries that we can help with?           02:10 PM, 04th Jan                     Karan                    Can i expect an update as soon as possible please? It's a bit urgent and that's why i reached out to you           02:10 PM, 04th Jan                     Karan                    No that will be it           02:10 PM, 04th Jan                   Abdulqader                   Ok sure will do the needful           02:11 PM, 04th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:11 PM, 04th Jan                     Karan                    Thank you           02:11 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5545607