Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 16:17:02 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Pls help to return the products.</div>
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<div>On Mon, 2 Jan 2023, 10:41 pm BINI HARI, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto"><div>Sir,<div dir="auto">I could re set my password.but in my mail account there no order history.so lam not able to do the return procedures.</div>
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<div dir="ltr" class="gmail_attr">On Mon, 2 Jan 2023, 10:16 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Bineetha,<br><br>Thank you for contacting us and giving us the opportunity to serve you.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>Please simply follow the below steps to reset the password for your account:<br>1. Click on "Forgot Password" Link on the login window.<br>2. Enter your registered email address in small letters.<br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password</div>
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<div dir="ltr">If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>1. Screenshot Of The Issue<br>2. platform from which you tried to reset the password<br>3. Registered email address<br>4. Country of access</div>
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<div dir="ltr">Kindly provide us with the name of the item as mentioned on the website so that we create a return request on your behalf.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Thank You,<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5537477