Subject: Note Added - [#5518661] escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 13:30:35 +0000

Hi ,    Youraj Kinhikar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5518661    Subject:  escalation   Requester: يوسف الصانع    Note Content:   <div class="WordSection1">
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<a id="OWAAM69F454A6514D4A8FBBB3C52D5C43CF81" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Orps cpavenues</span></a>
<a id="OWAAM1209DDAD014240ECB8B0EAF00F0258B0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sarfaraz  Ahmed</span></a>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 30 December 2022 11:24<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5518661] - escalation</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:  ​DAMAGED ITEM<br>
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Name:Yusif Musaeid Alsaanie</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Store:The Avenues Mall<br>
Number:99406633</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ITEM: Baby Brezza Formula Pro<br>
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Assistance Required: ​The customer informed us that the product was purchased from the store three months ago, but the product has a manufacturing defect.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Please note that there is no invoice for the product</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5518661:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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