Subject: Ticket Assigned - Conversation with Shivangi Gajera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 15:39:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shivangi Gajera Shivangi Gajera                    Hi           07:27 PM, 30th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:27 PM, 30th Dec                   MAX UAE whatsapp bot                    Hello Shivangi Gajera , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:27 PM, 30th Dec                     Shivangi Gajera                    1           07:27 PM, 30th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:27 PM, 30th Dec                     Shivangi Gajera                    9407328921           07:28 PM, 30th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122622000419    You can also easily track your order from My Account > Order History.             07:28 PM, 30th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:28 PM, 30th Dec                     Shivangi Gajera                    2           07:28 PM, 30th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:28 PM, 30th Dec                     Shivangi Gajera                    1           07:28 PM, 30th Dec                   MAX UAE whatsapp bot                   Please enter your email address           07:28 PM, 30th Dec                     Shivangi Gajera                    [email-masked]           07:28 PM, 30th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:28 PM, 30th Dec                   Abdulqader                   Hi Shivangi   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:29 PM, 30th Dec                     Shivangi Gajera                    Hi kader           07:29 PM, 30th Dec                     Shivangi Gajera                    Good evening           07:29 PM, 30th Dec                     Shivangi Gajera                    Yesterday I contacted you regarding my order           07:30 PM, 30th Dec                     Shivangi Gajera                    Why you are taking so much time           07:30 PM, 30th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:30 PM, 30th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971501660985           07:31 PM, 30th Dec                     Shivangi Gajera                    Yes           07:32 PM, 30th Dec                     Shivangi Gajera                    …           07:32 PM, 30th Dec                     Shivangi Gajera                    I have my planning for this           07:32 PM, 30th Dec                     Shivangi Gajera                    I can not wait till tomorrow           07:33 PM, 30th Dec                     Shivangi Gajera                    Pls make it today itself           07:33 PM, 30th Dec                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Your order is supposed to be delivered 26-12-2022 but we will contact the courier team to find out the reasons for the delay in the order           07:33 PM, 30th Dec                     Shivangi Gajera                    From yesterday I’m trying           07:34 PM, 30th Dec                     Shivangi Gajera                    Tell me clearly if it this is not possible           07:34 PM, 30th Dec                     Shivangi Gajera                    I will cancel my order           07:34 PM, 30th Dec                   Abdulqader                   We wil do our best to arrange the delivery and we will be on touch with you and contact you on your email           07:35 PM, 30th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:36 PM, 30th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:38 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5525750