Subject: Ticket Assigned - Conversation with Linnea | Fam Properties
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Dec 2022 14:30:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Linnea | Fam Properties Linnea | Fam Properties                    Hi, I’m waiting for an order           06:18 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:18 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:18 PM, 30th Dec                     Linnea | Fam Properties                    1           06:18 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Hello Linnea | Fam Properties , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:18 PM, 30th Dec                     Linnea | Fam Properties                    1           06:18 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:18 PM, 30th Dec                     Linnea | Fam Properties                    9407718373           06:18 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122822002956    You can also easily track your order from My Account > Order History.             06:19 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 30th Dec                     Linnea | Fam Properties                    2           06:19 PM, 30th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:19 PM, 30th Dec                     Linnea | Fam Properties                    1           06:19 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:19 PM, 30th Dec                     Linnea | Fam Properties                    [email-masked]           06:19 PM, 30th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:19 PM, 30th Dec                   Abdulqader                   Hi Linnea   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:20 PM, 30th Dec                     Linnea | Fam Properties                    Hi, I was waiting for my order to be delivered           06:20 PM, 30th Dec                     Linnea | Fam Properties                    But two times someone has sent me a message and asked for a location and I was busy in work and couldn’t answer           06:20 PM, 30th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:20 PM, 30th Dec                     Linnea | Fam Properties                    I also find it annoying that I’ve order multiple times to this location before and it’s never been any issue           06:21 PM, 30th Dec                   Abdulqader                   Is this contact number correct +971585130008  ?             06:21 PM, 30th Dec                     Linnea | Fam Properties                    Also the location in my order is very easy to find, just search for the building on google maps and it shows the exact location           06:21 PM, 30th Dec                     Linnea | Fam Properties                    Yes           06:21 PM, 30th Dec                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.             06:22 PM, 30th Dec                     Linnea | Fam Properties                    Okay thanks           06:22 PM, 30th Dec                     Linnea | Fam Properties                    In case I’m not home they can always leave the order outside the door           06:23 PM, 30th Dec                     Linnea | Fam Properties                    But I normally won’t be able to receive calls during working hours so please don’t call           06:23 PM, 30th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:25 PM, 30th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:26 PM, 30th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5525516