Subject: Ticket Assigned - Conversation with Mohammad Mofij Ullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 14:41:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammad Mofij Ullah Mohammad Mofij Ullah                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mohammad mofij ullah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  What is the status my delivery Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4707824902 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1229220001598     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:33 PM, 29th Dec                     Mohammad Mofij Ullah                    4707824902           06:33 PM, 29th Dec                   Abdulqader                   Hi  mohammad  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:33 PM, 29th Dec                     Mohammad Mofij Ullah                    4707824902           06:33 PM, 29th Dec                     Mohammad Mofij Ullah                    My delivery status           06:34 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:34 PM, 29th Dec                     Mohammad Mofij Ullah                    It's very disappointing           06:34 PM, 29th Dec                     Mohammad Mofij Ullah                    Very bad service           06:34 PM, 29th Dec                     Mohammad Mofij Ullah                    I will fly 7pm           06:34 PM, 29th Dec                     Mohammad Mofij Ullah                    I don't get which oerder           06:35 PM, 29th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:35 PM, 29th Dec                     Mohammad Mofij Ullah                    Same thing what you say one of the agents said           06:36 PM, 29th Dec                     Mohammad Mofij Ullah                    But nathing to say           06:36 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:38 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 29th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:41 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5521927