Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 13:43:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I ordered some items today but i didn't get Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4707895813 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1229220005684     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097430251245 Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  I want my items today onwards Agent:  Hi  Dear customer ,Thank you for contacting us. My name is Kader, I will be happy to assist you. Agent:  We request you to please allow us some time to check your details and back to you, stay with us Agent:  We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible Agent:  Do you have any other inquiries that we can help with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:29 PM, 29th Dec                     Hi                    When it will reach           05:29 PM, 29th Dec                   Abdulqader                   Hi Dear customer  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           05:30 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:32 PM, 29th Dec                   Abdulqader                   we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           05:32 PM, 29th Dec                   Abdulqader                    As the order has gone out for delivery, it will be delivered by the end of the day at the latest           05:32 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:35 PM, 29th Dec                     Hi                    What end of the day           05:36 PM, 29th Dec                   Abdulqader                   Our delivery time till 11 PM           05:36 PM, 29th Dec                     Hi                    The delivery boy called but we can't called back him           05:37 PM, 29th Dec                     Hi                    We can't wait that much time           05:37 PM, 29th Dec                     Hi                    Because it's a present for others           05:37 PM, 29th Dec                     Hi                    Please do something before 7 pm           05:38 PM, 29th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:40 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:41 PM, 29th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5521591