Subject: Ticket Assigned - Conversation with Archana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 13:28:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Archana Archana                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi archana, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407824680 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018753518     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:09 PM, 29th Dec                   Abdulqader                   Hi  archana ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           05:13 PM, 29th Dec                     Archana                    My oder was supposed to arrive today           05:14 PM, 29th Dec                     Archana                    Still not received           05:15 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:17 PM, 29th Dec                   Abdulqader                   Is this contact number correct    +971559609747?             05:19 PM, 29th Dec                     Archana                    Yes           05:20 PM, 29th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:22 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:23 PM, 29th Dec                     Archana                    I shall wait for some more time           05:24 PM, 29th Dec                     Archana                    Arrange delivery today itself           05:24 PM, 29th Dec                     Archana                    This is very baf service           05:25 PM, 29th Dec                   Abdulqader                   please accept our sincere apologies for this unexpected delay.We wil do our best to arrange the delivery ASAP and you will updated shortly           05:26 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:26 PM, 29th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5521513