Subject: Ticket Assigned - Conversation with Nadra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 13:28:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadra Nadra                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  nadra Bot:  Hi nadra, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9407697895 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 29/12/2022    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0526161993            05:12 PM, 29th Dec                   Abdulqader                   Hi nadra  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           05:12 PM, 29th Dec                     Nadra                    Good afternoon           05:13 PM, 29th Dec                     Nadra                    I would like to know if the order is arrived at the shop to pick up           05:13 PM, 29th Dec                     Nadra                    Supposed to be available today           05:13 PM, 29th Dec                     Nadra                    ?           05:15 PM, 29th Dec                     Nadra                    Hello ?           05:16 PM, 29th Dec                     Nadra                    Is someone here to respond ?           05:16 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:17 PM, 29th Dec                     Nadra                    Start Again           05:19 PM, 29th Dec                   Abdulqader                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail ( [email-masked]  ).           05:19 PM, 29th Dec                     Nadra                    I have a question           05:20 PM, 29th Dec                     Nadra                    Can you answer my question ?           05:20 PM, 29th Dec                     Nadra                    The question was about my order           05:21 PM, 29th Dec                     Nadra                    Hello ???           05:22 PM, 29th Dec                     Nadra                    Start Again           05:23 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           05:24 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:26 PM, 29th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:28 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5521509