Subject: Ticket Assigned - Conversation with Khushboo Verma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 11:53:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khushboo Verma Khushboo Verma                    Hi           03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                    Hello Khushboo Verma , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:38 PM, 29th Dec                     Khushboo Verma                    1           03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:38 PM, 29th Dec                     Khushboo Verma                    9407756681           03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:38 PM, 29th Dec                     Khushboo Verma                    2           03:38 PM, 29th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:38 PM, 29th Dec                     Khushboo Verma                    1           03:39 PM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:39 PM, 29th Dec                     Khushboo Verma                    [email-masked]           03:39 PM, 29th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:39 PM, 29th Dec                   Abdulqader                   Hi  Khushboo ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           03:40 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:42 PM, 29th Dec                   Abdulqader                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail ( [email-masked]  ).           03:43 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           03:44 PM, 29th Dec                     Khushboo Verma                    Hello I want to collect my order today Pleasw support in this           03:44 PM, 29th Dec                     Khushboo Verma                    9407756681           03:45 PM, 29th Dec                     Khushboo Verma                    Yes           03:45 PM, 29th Dec                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:46 PM, 29th Dec                     Khushboo Verma                    I need this today please           03:47 PM, 29th Dec                     Khushboo Verma                    As I am traveling tomorrow           03:48 PM, 29th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           03:49 PM, 29th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           03:51 PM, 29th Dec                     Khushboo Verma                    Same           03:51 PM, 29th Dec                     Khushboo Verma                    As above           03:52 PM, 29th Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           03:52 PM, 29th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:52 PM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5520954