Subject: Ticket Assigned - Conversation with المهندسة أم مهرة و راشد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 15:22:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with المهندسة أم مهرة و راشد المهندسة أم مهرة و راشد                    Hallo           07:04 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:04 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:04 PM, 28th Dec                     المهندسة أم مهرة و راشد                    1           07:04 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    Hello المهندسة أم مهرة و راشد , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:04 PM, 28th Dec                     المهندسة أم مهرة و راشد                    1           07:04 PM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:04 PM, 28th Dec                     المهندسة أم مهرة و راشد                    9407586231           07:05 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC122822001991    You can also easily track your order from My Account > Order History.             07:05 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 PM, 28th Dec                     المهندسة أم مهرة و راشد                    2           07:05 PM, 28th Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 PM, 28th Dec                     المهندسة أم مهرة و راشد                    1           07:05 PM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:05 PM, 28th Dec                     المهندسة أم مهرة و راشد                    [email-masked]           07:06 PM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:06 PM, 28th Dec                   Abdulqader                   Hi Dear customer  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:08 PM, 28th Dec                     المهندسة أم مهرة و راشد                    Hello           07:08 PM, 28th Dec                     المهندسة أم مهرة و راشد                    I have order from Babyshop           07:08 PM, 28th Dec                     المهندسة أم مهرة و راشد                    I didn’t receive any call           07:08 PM, 28th Dec                     المهندسة أم مهرة و راشد                    And this is what I have received           07:08 PM, 28th Dec                     المهندسة أم مهرة و راشد                    Hi, we missed you! We were unable to deliver your order 9407586231 on 2022-12-28 17:47:55, reason: Wrong Phone Number. We'll make another delivery attempt soon. Click to give feedback http://m.shk.do/5zLnkEL0 Stay Happy!           07:09 PM, 28th Dec                     المهندسة أم مهرة و راشد                    Can I know what happened           07:10 PM, 28th Dec                     المهندسة أم مهرة و راشد                    I need the order urgent           07:10 PM, 28th Dec                     المهندسة أم مهرة و راشد                    It’s for my daughter birthday           07:10 PM, 28th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:13 PM, 28th Dec                   Abdulqader                   Is this contact number correct  +971501148411  ?             07:14 PM, 28th Dec                     المهندسة أم مهرة و راشد                    Yes           07:16 PM, 28th Dec                     المهندسة أم مهرة و راشد                    I always order           07:16 PM, 28th Dec                     المهندسة أم مهرة و راشد                    With this number           07:16 PM, 28th Dec                     المهندسة أم مهرة و راشد                    First time I get this message           07:16 PM, 28th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:18 PM, 28th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:19 PM, 28th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5517193