Subject: Ticket Assigned - Conversation with Hi Need Help With Warranty On Item I Purchased
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 11:05:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Need Help With Warranty On Item I Purchased Hi Need Help With Warranty On Item I Purchased                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi hi need help with warranty on item i purchased, what do you need help with? Customer:  Start Again Bot:   Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi hi need help with warranty on item i purchased, what do you need help with? Customer:  ? Refund Information Bot:   Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0564600078            03:18 PM, 21st Dec                   Mais                   Hi Aleem, Thank you for contacting us. My name is Mais,I will be happy to assist you.           03:21 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    Hi Mais           03:21 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    I’m contacting you regarding order 9566629640           03:22 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    The item is under warranty and has stopped           03:22 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    Working           03:22 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    I want to return and claim under warranty           03:22 PM, 21st Dec                   Mais                   Thank you for allowing me the time to check. I appreciate your patience.           03:24 PM, 21st Dec                   Mais                   Can you pleas share with us a short clip showing the issue with the item ?           03:25 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    Yes           03:25 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    One sec           03:25 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    https://fbots-attachment-messages.s3.amazonaws.com/a110acf05e98a444a5a6acb3f166c91bb4c19579/0b7cedd104f74578477aeaadddb924d07a1e040f/bcd449d9410393dd8ea55b7d8868b9044a5a8913/8b5673448afe43b578f3174998705537ef031bd6/1e8ab0efd4394625c2c5792cab8f48c85189ff78           03:26 PM, 21st Dec                     Hi Need Help With Warranty On Item I Purchased                    It’s a swing and it’s not working           03:26 PM, 21st Dec                   Mais                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           03:27 PM, 21st Dec                   Mais                   Is there anything else I can assist you with?           03:27 PM, 21st Dec                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           03:29 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488662