Subject: Ticket Assigned - Conversation with Jatan Shah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 15:37:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jatan Shah Jatan Shah                    My order is not delivered yet           07:16 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:17 PM, 27th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:17 PM, 27th Dec                     Jatan Shah                    1           07:17 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello Jatan Shah , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:17 PM, 27th Dec                     Jatan Shah                    1           07:17 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:17 PM, 27th Dec                     Jatan Shah                    9407285666           07:17 PM, 27th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122522003045    You can also easily track your order from My Account > Order History.             07:17 PM, 27th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 27th Dec                     Jatan Shah                    2           07:18 PM, 27th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:18 PM, 27th Dec                     Jatan Shah                    1           07:18 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your email address           07:18 PM, 27th Dec                     Jatan Shah                    [email-masked]           07:18 PM, 27th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:18 PM, 27th Dec                   Abdulqader                   HiJatan    ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:23 PM, 27th Dec                     Jatan Shah                    Hi           07:23 PM, 27th Dec                     Jatan Shah                    I wanted to inquire about my order           07:23 PM, 27th Dec                     Jatan Shah                    It was supposed to be delivered yesterday           07:23 PM, 27th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:25 PM, 27th Dec                   Abdulqader                   Is this contact number correct    +971569883427?             07:27 PM, 27th Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:29 PM, 27th Dec                     Jatan Shah                    Yes           07:29 PM, 27th Dec                     Jatan Shah                    Yes           07:29 PM, 27th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:32 PM, 27th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:35 PM, 27th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:36 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5512684