Subject: Ticket Assigned - Conversation with أحمد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 14:58:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with أحمد أحمد                    Hi           06:47 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:47 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:47 PM, 26th Dec                     أحمد                    1           06:47 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello أحمد , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:47 PM, 26th Dec                     أحمد                    1           06:47 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:47 PM, 26th Dec                     أحمد                    9407364562           06:48 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:48 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:48 PM, 26th Dec                     أحمد                    2           06:48 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:48 PM, 26th Dec                     أحمد                    1           06:48 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:48 PM, 26th Dec                     أحمد                    [email-masked]           06:49 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:49 PM, 26th Dec                   Abdulqader                   Hi Ahmed  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:51 PM, 26th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:52 PM, 26th Dec                     أحمد                    Hi           06:52 PM, 26th Dec                     أحمد                    I ordered yesterday and till now it's not ready to pick up           06:53 PM, 26th Dec                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           06:55 PM, 26th Dec                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information. Thanks for your cooperation and understanding with us.           06:55 PM, 26th Dec                     أحمد                    Ok I'm waiting           06:55 PM, 26th Dec                   Abdulqader                   please that we will contact you through your email once we get any updates           06:56 PM, 26th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:56 PM, 26th Dec                     أحمد                    No           06:57 PM, 26th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:58 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5508201