Subject: Ticket Assigned - Conversation with kris
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 14:46:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kris kris                    1           06:23 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:23 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello Kris , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:23 PM, 26th Dec                     kris                    1           06:23 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:23 PM, 26th Dec                     kris                    9406707759           06:23 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122222000442    You can also easily track your order from My Account > Order History.             06:23 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:23 PM, 26th Dec                     kris                    2           06:24 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:24 PM, 26th Dec                     kris                    1           06:24 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:24 PM, 26th Dec                     kris                    [email-masked]           06:25 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:25 PM, 26th Dec                   Abdulqader                   Hi  Kris  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:26 PM, 26th Dec                     kris                    9406707759           06:26 PM, 26th Dec                     kris                    pls kindly check my order           06:26 PM, 26th Dec                     kris                    it was order dec21           06:27 PM, 26th Dec                     kris                    until now did kot coming           06:27 PM, 26th Dec                     kris                    i keep on follow up this one nothing happened           06:27 PM, 26th Dec                     kris                    it was agift           06:27 PM, 26th Dec                     kris                    chriatmas was finish           06:28 PM, 26th Dec                     kris                    but still not yet delivered           06:28 PM, 26th Dec                     kris                    i order again   and i also pay today i dont know when you will deliver to mtw           06:28 PM, 26th Dec                     kris                    me           06:28 PM, 26th Dec                     kris                    i chat alao the other agent name mais           06:29 PM, 26th Dec                     kris                    but he said it will come today but whatbos it now still not coming           06:29 PM, 26th Dec                     kris                    what time is it now?           06:30 PM, 26th Dec                     kris                    not yet coming!           06:30 PM, 26th Dec                     kris                    maybe someone tale it?           06:30 PM, 26th Dec                     kris                    you dont have plan to check it to the shipper???           06:31 PM, 26th Dec                     kris                    helllo?!!!           06:31 PM, 26th Dec                     kris                    helllo??!!!!!!!!           06:31 PM, 26th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:31 PM, 26th Dec                     kris                    you guys keep on saying that everyday           06:32 PM, 26th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971562179739           06:32 PM, 26th Dec                     kris                    yes           06:32 PM, 26th Dec                     kris                    please do something           06:33 PM, 26th Dec                     kris                    i will not be here           06:33 PM, 26th Dec                     kris                    hello           06:35 PM, 26th Dec                     kris                    haizt           06:35 PM, 26th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:37 PM, 26th Dec                     kris                    please thank you           06:38 PM, 26th Dec                     kris                    my colligue alao have order here in centerpoint she also upset    maybe better will not order in centerpoint           06:39 PM, 26th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us.  however Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           06:41 PM, 26th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:43 PM, 26th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:45 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5508131