Subject: Ticket Assigned - Conversation with Vick
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 12:37:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vick Vick                             04:14 PM, 26th Dec                     Vick                             04:14 PM, 26th Dec                     Vick                             04:14 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:14 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            04:15 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:15 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:15 PM, 26th Dec                     Vick                    1           04:15 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    Hello Vick , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 26th Dec                     Vick                    Something else           04:15 PM, 26th Dec                   Babyshop UAE WhatsApp bot                    Hi Vick , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 26th Dec                     Vick                    5           04:16 PM, 26th Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           04:16 PM, 26th Dec                   Abdulqader                   Hi  Vick  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           04:16 PM, 26th Dec                     Vick                    Hi           04:17 PM, 26th Dec                     Vick                              04:18 PM, 26th Dec                     Vick                             04:18 PM, 26th Dec                     Vick                    Upto 15 kg ?           04:18 PM, 26th Dec                     Vick                             04:19 PM, 26th Dec                     Vick                    34 kg?           04:19 PM, 26th Dec                     Vick                    Which is correct?           04:19 PM, 26th Dec                     Vick                    Hi?           04:21 PM, 26th Dec                   Abdulqader                   Kindly provide us the link of the item           04:21 PM, 26th Dec                     Vick                    https://www.babyshopstores.com/ae/en/p/164079243           04:22 PM, 26th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:24 PM, 26th Dec                     Vick                    Ok           04:25 PM, 26th Dec                   Abdulqader                   please allow us some more time           04:29 PM, 26th Dec                     Vick                    Ok           04:29 PM, 26th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team           04:30 PM, 26th Dec                   Abdulqader                   Kindly share your registered email ID for further assistance.           04:30 PM, 26th Dec                     Vick                    [email-masked]           04:31 PM, 26th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           04:34 PM, 26th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:35 PM, 26th Dec                     Vick                    Ok I need to purchase a stroller soon. The sooner I get clarified the better.           04:35 PM, 26th Dec                   Abdulqader                   We’re on it - and we’ll do our best to sort this out quickly.           04:36 PM, 26th Dec                     Vick                    Ok           04:36 PM, 26th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:36 PM, 26th Dec                     Vick                    No           04:36 PM, 26th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5507521