Subject: Ticket Assigned - Conversation with Анастасия
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 14:42:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Анастасия Анастасия                    Hello. Why were you unable to deliver my order today?           06:35 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:35 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:35 PM, 25th Dec                     Анастасия                    1           06:35 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello Анастасия , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 25th Dec                     Анастасия                    1           06:35 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:35 PM, 25th Dec                     Анастасия                    9407236302           06:36 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122522001693    You can also easily track your order from My Account > Order History.             06:36 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:36 PM, 25th Dec                     Анастасия                    2           06:37 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:37 PM, 25th Dec                     Анастасия                    1           06:37 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:37 PM, 25th Dec                     Анастасия                    [email-masked]           06:37 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:37 PM, 25th Dec                   Abdulqader                   Hi Dear  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:38 PM, 25th Dec                     Анастасия                    Hello. My order is not tracked via the link above. Could you please help me?           06:38 PM, 25th Dec                   Abdulqader                   Is this contact number correct    +971581533559?             06:38 PM, 25th Dec                     Анастасия                    Yes           06:38 PM, 25th Dec                   Abdulqader                   Please accept our apologies for the inconvenience and delay caused. Your order is supposed to be delivered today, but we will contact the courier team to find out the reasons for the delay in the order           06:39 PM, 25th Dec                     Анастасия                    Ok. When will it be delivered           06:40 PM, 25th Dec                     Анастасия                    ?           06:40 PM, 25th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:40 PM, 25th Dec                     Анастасия                    Ok           06:40 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:41 PM, 25th Dec                     Анастасия                    No           06:41 PM, 25th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:41 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504220