Subject: Ticket Assigned - Conversation with Priya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 14:15:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Priya Priya                    Hi           05:54 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:54 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello Priya , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:54 PM, 25th Dec                     Priya                    1           05:54 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:54 PM, 25th Dec                     Priya                    9407214879           05:55 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009518388    You can also easily track your order from My Account > Order History.             05:55 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 25th Dec                     Priya                    2           05:55 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:55 PM, 25th Dec                     Priya                    1           05:55 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:55 PM, 25th Dec                     Priya                    [email-masked]           05:55 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:55 PM, 25th Dec                   Abdulqader                   Hi Priya   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           05:56 PM, 25th Dec                     Priya                    Hi           05:57 PM, 25th Dec                     Priya                    Could you please let me know the status of my order           05:58 PM, 25th Dec                     Priya                    I have not yet received it           05:58 PM, 25th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:00 PM, 25th Dec                     Priya                    Ok           06:01 PM, 25th Dec                   Abdulqader                   Is this contact number correct   +971507627174 ?             06:04 PM, 25th Dec                     Priya                    0507627174           06:04 PM, 25th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:07 PM, 25th Dec                     Priya                    But when will i get it ??           06:07 PM, 25th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:10 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:12 PM, 25th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:13 PM, 25th Dec                     Priya                    Is it posible for you to deliver it atleast by tomorrow           06:13 PM, 25th Dec                   Abdulqader                   Ok sure  will do the needful           06:14 PM, 25th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:14 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504126