Subject: Ticket Assigned - Conversation with Hasenaat Omer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 13:42:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hasenaat Omer Hasenaat Omer                    4           05:18 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:18 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Hello Hasenaat Omer , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:18 PM, 25th Dec                     Hasenaat Omer                    4           05:18 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             05:18 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:18 PM, 25th Dec                     Hasenaat Omer                    2           05:18 PM, 25th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:18 PM, 25th Dec                     Hasenaat Omer                    1           05:19 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:19 PM, 25th Dec                     Hasenaat Omer                    [email-masked]           05:19 PM, 25th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:19 PM, 25th Dec                   Abdulqader                   Hi Hasenaat   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           05:20 PM, 25th Dec                     Hasenaat Omer                    Assalamoalaikum           05:20 PM, 25th Dec                     Hasenaat Omer                    Actually I wanted to place order but when I try to use discount code Des20 it’s not applied           05:21 PM, 25th Dec                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the  Screenshot Of The Issue           05:22 PM, 25th Dec                     Hasenaat Omer                    Ok           05:22 PM, 25th Dec                     Hasenaat Omer                    This is it           05:23 PM, 25th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:24 PM, 25th Dec                     Hasenaat Omer                    In this area it’s saying that u will get extra 20% off while u are enjoying discounted items           05:26 PM, 25th Dec                     Hasenaat Omer                    But I’ve to place my order dear           05:26 PM, 25th Dec                   Abdulqader                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email             05:27 PM, 25th Dec                     Hasenaat Omer                    But I’m loosing my discounted items           05:27 PM, 25th Dec                     Hasenaat Omer                    Plz solve it           05:27 PM, 25th Dec                   Abdulqader                   ok sure will do the needful           05:30 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 25th Dec                     Hasenaat Omer                    Yes can u solve one problem from Max           05:30 PM, 25th Dec                     Hasenaat Omer                    I had an urgent order from max containing a single item           05:31 PM, 25th Dec                     Hasenaat Omer                    Bcz my account is a joint account for max & centerpoint           05:33 PM, 25th Dec                     Hasenaat Omer                    ???           05:34 PM, 25th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           05:36 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:40 PM, 25th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 25th Dec                     Hasenaat Omer                    Yes           05:41 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5503980