Subject: Ticket Assigned - Conversation with Can You Check On Of My Voucher Missing
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 13:23:58 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Can You Check On Of My Voucher Missing Can You Check On Of My Voucher Missing                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  can you check on of my voucher missing Bot:  Hi can you check on of my voucher missing, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508378286            04:58 PM, 25th Dec                   Abdulqader                   Hi Dear  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           04:59 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Check this kader i tell me that where is this credit note           05:00 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    https://fbots-attachment-messages.s3.amazonaws.com/a110acf05e98a444a5a6acb3f166c91bb4c19579/0b7cedd104f74578477aeaadddb924d07a1e040f/933cb023d669b43d7487f25a2072d61f95b65538/53114272557f60adf41b5f82c8bca71af9bc2577/9cbf8f1fd351835fb4313a921130b5b6fb764f2f           05:00 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Check this kader and tell me that where is this credit note as per spalah this was used for on line           05:01 PM, 25th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:02 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Ok           05:03 PM, 25th Dec                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:04 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    No i have not order any thing with this credit voucher           05:06 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    And splash said this was used so that i have shares you the file which i received from the store           05:07 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    My question is where it was used and for what           05:08 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Are you their to answer?           05:08 PM, 25th Dec                   Abdulqader                   please note that you can use the credit voucher only in the store           05:10 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:12 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    The store is telling this was used           05:13 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Possible to issue duplicate one           05:13 PM, 25th Dec                   Abdulqader                   Please confirm whether the purchase was made through the store or online           05:14 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    I received this voucher from store           05:15 PM, 25th Dec                   Abdulqader                   please accept our sincere apologies for this However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           05:15 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    But they store is telling that it was used for on line so now what should i do           05:15 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    That what i have given you in attached file           05:16 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Store said it was used so he should so me the evidence           05:17 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Make a complaint from you side           05:17 PM, 25th Dec                   Abdulqader                   kindly provide us: Your name phone number store name           05:18 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    MOHAMMED AKBAR ANSARI  0508378286 AL RUWAIS MALL           05:19 PM, 25th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:20 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Thanks           05:21 PM, 25th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:22 PM, 25th Dec                     Can You Check On Of My Voucher Missing                    Thanks i hope you will solve this issue.           05:23 PM, 25th Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           05:23 PM, 25th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:23 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5503913