Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 08:16:41 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div dir="auto">Can I cancel my return request please?<div dir="auto">Because I would like to go to return in your store and exchange it .</div>
<div dir="auto">I would be grateful if you cancel my return request </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 25 Dec 2022, 11:09 Munshifa Fathima, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

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<div dir="auto" style="direction:ltr;margin:0;padding:0;font-family:sans-serif;font-size:11pt;color:black">
Can I return these items in one of your store and exchange other clothes?<span id="m_7015657759389082019ms-outlook-android-cursor"></span>
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<div id="m_7015657759389082019ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" target="_blank" rel="noreferrer">Outlook for Android</a>
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<div id="m_7015657759389082019divRplyFwdMsg" dir="ltr">
<font style="font-size:11pt" color="#000000"><b>From:</b> support=<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> &lt;support=<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; on behalf of Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, December 25, 2022 11:07:18 AM<br>
<b>To:</b> Fathima Munsifa &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> We’ve received your return request. </font>
<div> </div>
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Here’s what you need to do next. </td>
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<td style="padding:35px 0 0 5px"><a href="https://www.centrepointstores.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="display:inline-block" target="_blank" rel="noreferrer"><img alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165" style="border:0;margin:0"></a></td>
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<span><a href="https://www.babyshopstores.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Babyshop</a></span>
<span><a href="https://www.lifestyleshops.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Lifestyle</a></span>
<span><a href="https://www.splashfashions.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Splash</a></span>
<span><a href="https://www.shoemartstores.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Shoe
 Mart</a></span> <span><a href="https://www.centrepointstores.com/qa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Offers</a></span>
<span><a href="https://www.centrepointstores.com/qa/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">Clearance</a></span>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0;padding:0;text-align:left;font-weight:bold;color:#202020;line-height:32px">
We’ve received your return request.</div>
<div style="font-family:Helvetica,Arial,sans-serif;font-size:16px;margin:0;padding:10px 0 0 0;line-height:22px;text-align:left;font-weight:normal;color:#202020">
Hi Fathima Munsifa, thank you for getting in touch with us. Here’s how your return
<span style="color:#00b9e5;text-decoration:none">1003687031</span> for order <span style="color:#00b9e5;text-decoration:none">
4706877538</span> will work.<br>
Our delivery partner will pick up your return in around 2-5 business days. </div>
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<strong>Order Details </strong>
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<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Total Price</div>
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<img alt="" src="https://media.centrepointstores.com/i/centrepoint/D31-A15-13-035MCMS-D31-A15-13-035-AW2280622_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<strong>BABYSHOP</strong>
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<td align="left" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">Juniors Tiger Applique Round Neck T-shirt and Dungaree Set
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Multicolour</td>
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Size: 12-18 mths
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td>
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QAR 36 </td>
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<img alt="" src="https://media.centrepointstores.com/i/centrepoint/DL076PS22MULTICOLORC-SHADE-DL076PS22-BSS22311021_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<strong>BABYSHOP</strong>
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<td align="left" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">GIggles Striped Romper with Short Sleeves
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: White</td>
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Size: 12-18 mths
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td>
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QAR 24 </td>
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<img alt="" src="https://media.centrepointstores.com/i/centrepoint/E31-A15-13-025MULTICOLORMULTISHADE-E31-A15-13-025-BSS23141122_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<strong>BABYSHOP</strong>
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<td align="left" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">Juniors Applique Detail Dungaree and T-shirt Set
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Multicolour</td>
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Size: 9-12 mths
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td>
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QAR 49 </td>
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<img alt="" src="https://media.centrepointstores.com/i/centrepoint/D31-A15-13-052MCMS-D31-A15-13-052-AW22150722_01-2100.jpg?fmt=auto&amp;h=150&amp;w=150&amp;qlt=90&amp;sm=c" width="100%" style="padding:20px 0 0 0;max-width:135px">
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<strong>BABYSHOP</strong>
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<td align="left" style="padding:8px 0 0 0;color:#3d4648;font-weight:600">Juniors Printed Short Sleeves Shirt and Shorts Set
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Color: Multicolour</td>
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Size: 12-18 mths
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<td align="left" style="padding:4px 0 0 0;color:#3d4648;font-weight:300">Quantity: 1</td>
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QAR 55 </td>
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Total</td>
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<strong>QAR 164</strong> </td>
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<img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png">
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<h4 style="margin:0;font-size:18px">1. Box up your return</h4>
<div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Please include the invoice, price tags and any warranty information.
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<img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png">
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<h4 style="margin:0;font-size:18px">2. Hand over your return</h4>
<div style="margin:10px 0 0 0;font-size:15px;line-height:19px">Our delivery partner will pick it up from your doorstep.
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<h4 style="margin:0;font-size:18px">3. Receive your refund</h4>
<div style="margin:10px 0 0 0;font-size:15px;line-height:19px">This will be issued after we receive your products in our warehouse and conduct a quality check.
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<h4 style="margin:0;font-size:18px">Here's how your refund works:</h4>
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<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds to your Credit Card or Debit Card may take 4-15 business days to process.</li>
<li style="margin:10px 0 0 0;font-size:15px;line-height:19px">Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.</li>
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<span>Need help? Get in touch</span>
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<td><a href="mailto:[email-masked]?Body=Contacted" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" alt=" mailus" width=" 38"></a></td>
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<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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<td><a href="https://www.facebook.com/CentrepointME" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" alt="facebook" width=" 38"></a></td>
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<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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<td><a href="https://twitter.com/centrepointme" target="_blank" rel="noreferrer"><img src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" alt=" twitter" width=" 38"></a></td>
<td style="font-size:11px;padding-left:20px">
<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are
<strong>@centrepointme</strong>.</div>
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<td><img src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" alt=" call" width=" 38"></td>
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<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong>
<br>
7 days a week, 07:00 AM to 12:00 AM</div>
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<td align="left"><span style="font-size:11px;color:#848483">© 2022 Retail World Limited
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<td align="right" style="text-align:right;width:100%"><span style="font-size:11px;color:#848483"><a href="https://www.centrepointstores.com/qa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">Privacy
 Policy</a>  | <a href="https://www.centrepointstores.com/qa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">
Terms &amp; Conditions</a> </span></td>
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</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502609