Subject: Ticket Assigned - Conversation with Rumki
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 15:33:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rumki Rumki                    Hello           07:15 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:15 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Hello Rumki , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:15 PM, 22nd Dec                     Rumki                    1           07:15 PM, 22nd Dec                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           07:15 PM, 22nd Dec                     Rumki                    840657753           07:16 PM, 22nd Dec                   MAX KW Whatsapp BOT                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:16 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:16 PM, 22nd Dec                     Rumki                    8406537753           07:16 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:16 PM, 22nd Dec                     Rumki                    1           07:16 PM, 22nd Dec                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           07:16 PM, 22nd Dec                     Rumki                    8406537753           07:17 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1220220006678    You can also easily track your order from My Account > Order History.             07:17 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 22nd Dec                     Rumki                    2           07:17 PM, 22nd Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 22nd Dec                     Rumki                    1           07:17 PM, 22nd Dec                   MAX KW Whatsapp BOT                   Please enter your email address           07:17 PM, 22nd Dec                     Rumki                    [email-masked]           07:18 PM, 22nd Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:18 PM, 22nd Dec                   Abdulqader                   Hi  Rumki  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:21 PM, 22nd Dec                     Rumki                    Please my orders status           07:22 PM, 22nd Dec                     Rumki                    8406537753           07:22 PM, 22nd Dec                     Rumki                    I need the delivery           07:23 PM, 22nd Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:25 PM, 22nd Dec                     Rumki                    Yes please           07:27 PM, 22nd Dec                   Abdulqader                   Is this contact number is right +96597115323?           07:28 PM, 22nd Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:31 PM, 22nd Dec                     Rumki                    Yes please           07:31 PM, 22nd Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:31 PM, 22nd Dec                     Rumki                    Please do           07:31 PM, 22nd Dec                     Rumki                    I am really waiting to get it           07:32 PM, 22nd Dec                   Abdulqader                   ok sure will do the needful           07:32 PM, 22nd Dec                   Abdulqader                   we will be on touch with you and contact you on your email           07:32 PM, 22nd Dec                     Rumki                    Thank you           07:32 PM, 22nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:32 PM, 22nd Dec                     Rumki                    That's it only           07:32 PM, 22nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:32 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5494129