Subject: Ticket Assigned - Conversation with Karuna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 12:24:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Karuna Karuna                    I need to gt the delivery person numb           04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                    Hello Karuna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:07 PM, 22nd Dec                     Karuna                    1           04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           04:07 PM, 22nd Dec                     Karuna                    9406755260           04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                    ? Congrats, your order is     Placed    Your estimated delivery date is 22/12/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 22nd Dec                     Karuna                    2           04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:07 PM, 22nd Dec                     Karuna                    1           04:07 PM, 22nd Dec                   MAX UAE whatsapp bot                   Please enter your email address           04:07 PM, 22nd Dec                     Karuna                    [email-masked]           04:08 PM, 22nd Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:08 PM, 22nd Dec                   Abdulqader                   Hi Karuna   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           04:12 PM, 22nd Dec                     Karuna                    Can u pls help with order number 9406755260           04:12 PM, 22nd Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:14 PM, 22nd Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           04:15 PM, 22nd Dec                     Karuna                    I need to gt the delivery person numb           04:15 PM, 22nd Dec                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partnerat this moment Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971557882010           04:17 PM, 22nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:18 PM, 22nd Dec                     Karuna                    When           04:18 PM, 22nd Dec                     Karuna                    The things are for today           04:18 PM, 22nd Dec                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest           04:18 PM, 22nd Dec                     Karuna                    Its th office addrrss           04:19 PM, 22nd Dec                   Abdulqader                   We will do our best to arrange the delivery today and you will updated shortly           04:19 PM, 22nd Dec                     Karuna                    Pls gt me an update           04:20 PM, 22nd Dec                     Karuna                    Its important           04:20 PM, 22nd Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            04:20 PM, 22nd Dec                     Karuna                    Will await to hear frm u           04:21 PM, 22nd Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:22 PM, 22nd Dec                     Karuna                    Ni           04:22 PM, 22nd Dec                     Karuna                    Gt ths delivered pls           04:23 PM, 22nd Dec                   Abdulqader                   ok sure will do the needfiul           04:24 PM, 22nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:24 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5493228