Subject: Ticket Assigned - Conversation with H
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 15:59:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with H H                    2           07:51 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:51 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Hello H , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:51 PM, 21st Dec                     H                    1           07:51 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:51 PM, 21st Dec                     H                    9406639077           07:52 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             07:52 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:52 PM, 21st Dec                     H                    2           07:52 PM, 21st Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:52 PM, 21st Dec                     H                    1           07:52 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:52 PM, 21st Dec                     H                    [email-masked]           07:52 PM, 21st Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:52 PM, 21st Dec                     H                    Thank you           07:53 PM, 21st Dec                   Abdulqader                   Hi  Dear ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           07:53 PM, 21st Dec                     H                    Hi. Will my order be delivered today           07:54 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:54 PM, 21st Dec                     H                    It does not say it has been shipped on my app           07:54 PM, 21st Dec                     H                    9406639077           07:54 PM, 21st Dec                   Abdulqader                   Is this contact number is right +971525967169?           07:54 PM, 21st Dec                     H                    Yes           07:55 PM, 21st Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:55 PM, 21st Dec                     H                    Yes. But when ?           07:55 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           07:56 PM, 21st Dec                     H                    Will this be today ?           07:56 PM, 21st Dec                   Abdulqader                   we will update you on the same as soon as we have received further update from our concerned team.           07:57 PM, 21st Dec                     H                    Thank you           07:57 PM, 21st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 21st Dec                     H                    Just that one           07:58 PM, 21st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:59 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5489930