Subject: Ticket Assigned - Conversation with Abdul Jabbar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 14:44:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Jabbar Abdul Jabbar                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  abdul jabbar Bot:  Hi abdul jabbar, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1629 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097334543928            06:23 PM, 21st Dec                   Abdulqader                   Hi  abdul jabbar  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           06:24 PM, 21st Dec                     Abdul Jabbar                    Hi           06:24 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:24 PM, 21st Dec                     Abdul Jabbar                    Today they take my return items but I didn’t get money in my credit           06:25 PM, 21st Dec                     Abdul Jabbar                    Email . [email-masked]           06:25 PM, 21st Dec                     Abdul Jabbar                    Order number  7806398414           06:27 PM, 21st Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Please provide us with the date of returning the products and the tracking number for the return process or the return invoice and also clarify whether the products have been returned with a return request from another order or not.           06:28 PM, 21st Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:31 PM, 21st Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:33 PM, 21st Dec                     Abdul Jabbar                    ?           06:33 PM, 21st Dec                     Abdul Jabbar                    Yes           06:33 PM, 21st Dec                     Abdul Jabbar                    Ha bro what’s going on           06:34 PM, 21st Dec                   Abdulqader                   Please provide us with the date of returning the products and the tracking number for the return process or the return invoice           06:35 PM, 21st Dec                     Abdul Jabbar                    Today order number 7806398414           06:36 PM, 21st Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:38 PM, 21st Dec                     Abdul Jabbar                    How?           06:39 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           06:41 PM, 21st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:42 PM, 21st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:44 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5489583