Subject: Ticket Assigned - Conversation with Constantino
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 12:48:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Constantino Constantino                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  constantino Bot:  Hi constantino, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4706521465 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1220220006064     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97455467732            04:35 PM, 21st Dec                     Constantino                    4706521465           04:35 PM, 21st Dec                     Constantino                    I need real time updates on the delivery of my orders!           04:35 PM, 21st Dec                     Constantino                    I need it today!!           04:35 PM, 21st Dec                   Abdulqader                   Hi constantino   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           04:35 PM, 21st Dec                     Constantino                    I am here in the office only until 4:30PM! Check to your courier!           04:35 PM, 21st Dec                     Constantino                    4706521465           04:36 PM, 21st Dec                     Constantino                    I am here in the office only until 4:30PM! Check to your courier!           04:36 PM, 21st Dec                     Constantino                    I need it today!           04:36 PM, 21st Dec                     Constantino                    I need real time updates on the delivery of my orders!           04:37 PM, 21st Dec                     Constantino                    Reply me!!!           04:37 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:38 PM, 21st Dec                     Constantino                    I am waiting!!!           04:38 PM, 21st Dec                     Constantino                    No one calling me since morning!           04:39 PM, 21st Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible  As the order has gone out for delivery, it will be delivered by the end of the day at the latest           04:39 PM, 21st Dec                     Constantino                    Please call the delivery guy to come now and deliver my parcel!!           04:39 PM, 21st Dec                     Constantino                    At the end of the           04:39 PM, 21st Dec                     Constantino                    At the end of the day??? Until what time is that??? I am only here on until 4:30PM!!!!!!!!!           04:40 PM, 21st Dec                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:41 PM, 21st Dec                     Constantino                    Answer me!!!           04:42 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           04:44 PM, 21st Dec                     Constantino                    I SAID CALL THE DELIVERY GUY TO COME NOW UNTIL 4:30 HERE IN THE OFFICE!!!!!! Its simple as that!!!!           04:45 PM, 21st Dec                   Abdulqader                   ok sure will do the needful           04:45 PM, 21st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:46 PM, 21st Dec                     Constantino                    I am waiting!!!           04:48 PM, 21st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:48 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5489097