Subject: Ticket Assigned - Conversation with riHan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 12:02:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with riHan riHan                    Why i didnt receive my order yet           03:47 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:47 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:47 PM, 21st Dec                     riHan                    1           03:47 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    Hello RiHan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:47 PM, 21st Dec                     riHan                    1           03:47 PM, 21st Dec                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           03:47 PM, 21st Dec                     riHan                    9406428495           03:47 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122022000302    You can also easily track your order from My Account > Order History.             03:48 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:48 PM, 21st Dec                     riHan                    2           03:48 PM, 21st Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:48 PM, 21st Dec                     riHan                    1           03:49 PM, 21st Dec                   Babyshop UAE WhatsApp bot                   Please enter your email address           03:49 PM, 21st Dec                     riHan                    [email-masked]           03:49 PM, 21st Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:49 PM, 21st Dec                   Abdulqader                   Hi RiHan   ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           03:53 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:54 PM, 21st Dec                   Abdulqader                   Is this contact number is right  +971557689818?           03:55 PM, 21st Dec                     riHan                    No           03:56 PM, 21st Dec                     riHan                    +971557689848           03:57 PM, 21st Dec                   Abdulqader                   We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.           03:58 PM, 21st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:00 PM, 21st Dec                     riHan                    Ok           04:01 PM, 21st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:02 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488858