Subject: Ticket Assigned - Conversation with Sadia Shafique
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 12:01:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sadia Shafique Sadia Shafique                    Can i get the delivery by 3 pm           03:51 PM, 21st Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:51 PM, 21st Dec                   MAX KW Whatsapp BOT                    Hello Sadia Shafique , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:51 PM, 21st Dec                     Sadia Shafique                    Can i get the delivery by 3pm ?           03:52 PM, 21st Dec                   MAX KW Whatsapp BOT                    Hi Sadia Shafique , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:52 PM, 21st Dec                     Sadia Shafique                    6           03:52 PM, 21st Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 21st Dec                     Sadia Shafique                    1           03:52 PM, 21st Dec                   MAX KW Whatsapp BOT                   Please enter your email address           03:52 PM, 21st Dec                     Sadia Shafique                    [email-masked]           03:52 PM, 21st Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           03:52 PM, 21st Dec                     Sadia Shafique                    Please assist me with my order           03:53 PM, 21st Dec                   Abdulqader                   Hi  Sadia  ,Thank you for contacting us. My name is Kader, I will be happy to assist you.           03:53 PM, 21st Dec                     Sadia Shafique                    Hi           03:53 PM, 21st Dec                     Sadia Shafique                    I would like to get my delivery by 3 pm today due to unavoidable circumstances           03:54 PM, 21st Dec                     Sadia Shafique                    I am expecting the delivery today as I ordered on 19 December           03:54 PM, 21st Dec                     Sadia Shafique                    Yesterday i received a call from a courier, who asked the block number only           03:55 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:56 PM, 21st Dec                     Sadia Shafique                    Ok           03:56 PM, 21st Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city           03:56 PM, 21st Dec                     Sadia Shafique                    66559753. Street 9 Ibn Taymiya. Block 8- Building 4 (yellow), Kuwait City           03:57 PM, 21st Dec                   Abdulqader                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail (   [email-masked] ).           03:58 PM, 21st Dec                     Sadia Shafique                    Thank you           03:59 PM, 21st Dec                     Sadia Shafique                    So, will i recieve it today by 3 pm?           03:59 PM, 21st Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.please that we will contact you through your email once we get any updates           04:00 PM, 21st Dec                     Sadia Shafique                    Ok thank you once again           04:00 PM, 21st Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:00 PM, 21st Dec                     Sadia Shafique                    No, thank you.           04:01 PM, 21st Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:01 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5488853