Subject: Ticket Assigned - Conversation with sabna mohamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 15:48:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sabna mohamed sabna mohamed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sabna mohamed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9406413104 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0525632977            07:38 PM, 19th Dec                   Abdulqader                   Hi sabna , thank you for contacting us. This's kader We would be happy to help you.           07:38 PM, 19th Dec                   Abdulqader                   We have checked and it appears that the following order number: (9406413104) was placed on Dec 19, 2022. Please note the expected delivery date on Dec 22, 2022  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           07:39 PM, 19th Dec                     sabna mohamed                    Please can you make the delivery on Wednesday           07:40 PM, 19th Dec                     sabna mohamed                    As on Thursday Iam travelling           07:40 PM, 19th Dec                     sabna mohamed                    Please can you arrange the delivery on 21 st December 2022...Iam travelling on 22nd December           07:42 PM, 19th Dec                   Abdulqader                   Kindly note we'll do our best to deliver your order before the frame time.           07:43 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:44 PM, 19th Dec                     sabna mohamed                    Can I cancel the order in case you are not able to deliver on 21st December?           07:44 PM, 19th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have forwarded your query to the concerned team and we will ask them to deliver the order 21           07:45 PM, 19th Dec                   Abdulqader                   please that we will contact you through your email once we get any updates           07:45 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           07:46 PM, 19th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:48 PM, 19th Dec                     sabna mohamed                    Thanks for your support...I really hope that I'll get the delivery on 21st December....           07:48 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5481670