Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 14:14:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4705864699 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:56 PM, 19th Dec                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:56 PM, 19th Dec                     hello                    Start Again           05:57 PM, 19th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked and we would like to inform you that our courier team contacted on (+97450443250) and delivered the order on (12/17/22We request you to please check with your security, family members and neighbours regarding your order.           05:58 PM, 19th Dec                     hello                    I said I didn’t received anything!!!!           05:58 PM, 19th Dec                     hello                    The delivery called us we gave him the location           05:59 PM, 19th Dec                     hello                    And he didn’t came !!!!           05:59 PM, 19th Dec                     hello                    Where is my order !!!           05:59 PM, 19th Dec                     hello                    How come!!!           06:00 PM, 19th Dec                   Abdulqader                    We are truly sorry for the inconvenience caused to you.    We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.            06:03 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:04 PM, 19th Dec                     hello                    ؟؟؟           06:06 PM, 19th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:08 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:10 PM, 19th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:14 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5481267