Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 13:56:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           05:47 PM, 19th Dec                     User                    I was supposed to have a refund of 5.900 but not yet recived           05:47 PM, 19th Dec                     User                    It already 11 day scince got refund sms           05:48 PM, 19th Dec                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:48 PM, 19th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:48 PM, 19th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this con
 cern.            05:50 PM, 19th Dec                     User                    Your refund of KWD 5.90 for order 8400610999 is on its way & will be credited in 5-7 business days           05:51 PM, 19th Dec                     User                    I got this sms on 8th           05:51 PM, 19th Dec                     User                    December           05:51 PM, 19th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           05:52 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:54 PM, 19th Dec                     User                    No           05:54 PM, 19th Dec                     User                    Thankyou           05:55 PM, 19th Dec                   Abdulqader                   It was a pleasure to assist you. Thank
  you for shopping with us.  Have a wonderful day.           05:55 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5481173