Subject: Ticket Assigned - Conversation with Rashmi Makhija
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 13:47:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rashmi Makhija Rashmi Makhija                    Hi           05:30 PM, 19th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:30 PM, 19th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:30 PM, 19th Dec                     Rashmi Makhija                    1           05:30 PM, 19th Dec                   MAX UAE whatsapp bot                    Hello Rashmi Makhija , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:30 PM, 19th Dec                     Rashmi Makhija                    1           05:30 PM, 19th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           05:30 PM, 19th Dec                     Rashmi Makhija                    9405981703           05:31 PM, 19th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP121722000397    You can also easily track your order from My Account > Order History.             05:31 PM, 19th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:31 PM, 19th Dec                     Rashmi Makhija                    2           05:31 PM, 19th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:31 PM, 19th Dec                     Rashmi Makhija                    1           05:31 PM, 19th Dec                   MAX UAE whatsapp bot                   Please enter your email address           05:31 PM, 19th Dec                     Rashmi Makhija                    [email-masked]           05:32 PM, 19th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:32 PM, 19th Dec                   Mohamed                   Hi  , My name is Mohamed.Thank you for contacting us. I will be happy to help you!           05:35 PM, 19th Dec                   Abdulqader                   Hi Rashmi , thank you for contacting us. This's kader We would be happy to help you.           05:35 PM, 19th Dec                     Rashmi Makhija                    I have not got my order           05:35 PM, 19th Dec                     Rashmi Makhija                    Delivery was for yesterday           05:35 PM, 19th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:37 PM, 19th Dec                   Abdulqader                   Is this contact number is right +971503876911?           05:38 PM, 19th Dec                     Rashmi Makhija                    Yes           05:38 PM, 19th Dec                   Abdulqader                    We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.             05:40 PM, 19th Dec                     Rashmi Makhija                    Yes i need it today           05:41 PM, 19th Dec                   Abdulqader                   Ok sure will do the needful           05:42 PM, 19th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:43 PM, 19th Dec                     Rashmi Makhija                    No           05:45 PM, 19th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5481118