Subject: Ticket Assigned - Conversation with mohab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 09:04:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohab mohab                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mohab, what do you need help with? Customer:  1 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mohab, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403154031 Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi mohab, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403154031 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:58 PM, 30th Nov                   mazen                   Hi mohab , thank you for contacting us. This's Mazen We would be happy to help you.           09:04 PM, 30th Nov                     mohab                    Why i didnt receive any vouchers with my order ??           09:04 PM, 30th Nov                   mazen                    Kindly elaborate your query           09:07 PM, 30th Nov                     mohab                    Every order get discount vouchers           09:09 PM, 30th Nov                     mohab                             09:09 PM, 30th Nov                     mohab                    How i should get this vouchers ??           09:11 PM, 30th Nov                   mazen                   We are truly sorry for the inconvenience caused to you. We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:12 PM, 30th Nov                   mazen                   Do you have any other inquiries that we can help with?           09:13 PM, 30th Nov                     mohab                    You never have answers for any query           09:13 PM, 30th Nov                   mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.please  note that we will contact you through your email once we get any updates           09:14 PM, 30th Nov                   mazen                   Do you have any other inquiries that we can help with?           09:14 PM, 30th Nov                     mohab                    No           09:14 PM, 30th Nov                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:15 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5384363