Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 13:39:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Promo code MAX50 is not working Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Promo code MAX50 is not working Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hi, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97470369394            05:27 PM, 15th Dec                     hi                    Promo code MAX50 is not working, it says promo code has expired           05:28 PM, 15th Dec                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:29 PM, 15th Dec                     hi                    Promo code MAX50 is not working, it says promo code has expired           05:29 PM, 15th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  Promo code 'MAX50' is expired now and is invalid.           05:30 PM, 15th Dec                     hi                    Trying it on order above 250 QR           05:30 PM, 15th Dec                     hi                    I'm getting messages from MAX about this code, it's even written on website           05:30 PM, 15th Dec                     hi                             05:31 PM, 15th Dec                     hi                    Hello?           05:32 PM, 15th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:33 PM, 15th Dec                     hi                    Thanks, I'll wait for the response           05:34 PM, 15th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           05:35 PM, 15th Dec                     hi                    That's it           05:37 PM, 15th Dec                     hi                    Thanks           05:37 PM, 15th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:38 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5467045