Subject: Ticket Assigned - Conversation with sangeetha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 12:57:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sangeetha sangeetha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sangeetha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:49 PM, 15th Dec                   Abdulqader                   Hi sangeetha, thank you for contacting us. This's kader We would be happy to help you.           04:50 PM, 15th Dec                     sangeetha                    Hi           04:50 PM, 15th Dec                   Abdulqader                   We can see that you are contacting us regarding your order 9403175522           04:50 PM, 15th Dec                     sangeetha                    My return has not been collected yet           04:50 PM, 15th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           04:51 PM, 15th Dec                     sangeetha                    Ok           04:51 PM, 15th Dec                   Abdulqader                   Is this contact number is right ? +971506376470           04:51 PM, 15th Dec                     sangeetha                    Yes           04:51 PM, 15th Dec                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:53 PM, 15th Dec                     sangeetha                    Ok           04:53 PM, 15th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           04:54 PM, 15th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:56 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5466866