Subject: Ticket Assigned - Conversation with Vidhi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 16:29:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vidhi Vidhi                    Hi           08:22 PM, 14th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:22 PM, 14th Dec                   Babyshop UAE WhatsApp bot                    Hello Vidhi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:22 PM, 14th Dec                     Vidhi                    1           08:22 PM, 14th Dec                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           08:22 PM, 14th Dec                     Vidhi                    9405637254           08:22 PM, 14th Dec                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 14/12/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            08:22 PM, 14th Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:22 PM, 14th Dec                     Vidhi                    2           08:23 PM, 14th Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:23 PM, 14th Dec                     Vidhi                    1           08:23 PM, 14th Dec                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:23 PM, 14th Dec                     Vidhi                    [email-masked]           08:23 PM, 14th Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:23 PM, 14th Dec                   Abdulqader                   Hi Vidhi , thank you for contacting us. This's kader We would be happy to help you.           08:23 PM, 14th Dec                     Vidhi                    Hi Kader           08:23 PM, 14th Dec                     Vidhi                    My order no.is           08:24 PM, 14th Dec                     Vidhi                    9405637254           08:24 PM, 14th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:24 PM, 14th Dec                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           08:25 PM, 14th Dec                     Vidhi                    Although estimated delivery date is 14 dec but i am yet to recieve the package.           08:25 PM, 14th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           08:26 PM, 14th Dec                     Vidhi                    By when can i expect it. It's a birthday present for a party tomorrow           08:26 PM, 14th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:27 PM, 14th Dec                     Vidhi                    Ok           08:28 PM, 14th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:28 PM, 14th Dec                     Vidhi                    Just this...pps help with timely delivery           08:28 PM, 14th Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:29 PM, 14th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:29 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5463484