Subject: Ticket Assigned - Conversation with Sw
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 16:14:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sw Sw                    Hello I ordered online           08:06 PM, 14th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:06 PM, 14th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:06 PM, 14th Dec                     Sw                    1           08:06 PM, 14th Dec                   MAX UAE whatsapp bot                    Hello Sw , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:06 PM, 14th Dec                     Sw                    1           08:06 PM, 14th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:06 PM, 14th Dec                     Sw                    9405564474           08:07 PM, 14th Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:07 PM, 14th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:07 PM, 14th Dec                     Sw                    2           08:07 PM, 14th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:07 PM, 14th Dec                     Sw                    1           08:07 PM, 14th Dec                   MAX UAE whatsapp bot                   Please enter your email address           08:07 PM, 14th Dec                     Sw                    [email-masked]           08:07 PM, 14th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:07 PM, 14th Dec                   Abdulqader                   Hi Sw , thank you for contacting us. This's kader We would be happy to help you.           08:09 PM, 14th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:10 PM, 14th Dec                     Sw                    Okey           08:10 PM, 14th Dec                     Sw                    I’m waiting           08:10 PM, 14th Dec                   Abdulqader                    I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.            08:10 PM, 14th Dec                     Sw                    Yes please check it for me           08:11 PM, 14th Dec                   Abdulqader                   Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly           08:11 PM, 14th Dec                     Sw                    I am traveling tomorrow I want it tomorrow morning           08:11 PM, 14th Dec                     Sw                    Ask them to do it asap           08:11 PM, 14th Dec                     Sw                    Please           08:11 PM, 14th Dec                     Sw                    It’s a request           08:11 PM, 14th Dec                   Abdulqader                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email             08:12 PM, 14th Dec                     Sw                    Okey           08:13 PM, 14th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:13 PM, 14th Dec                     Sw                    No that’s it           08:13 PM, 14th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5463395