Subject: Re: [#5426785] - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 11:49:31 +0000

Hi,  Friday warehouse is closed so we can't attend on that day.  we will attend Saturday _ 17/12/2022     Regards,  Abdul Hakeem   
                           
                            On
                            Wed, 7 Dec at  1:05 PM
                            ,  Abdulqader Ahmed <[email-masked]>  wrote:
                              
 Hi Team, 
   
 Problem Statement: DAMAGED ITEM 
 Order Date :Aug 23, 2021 
 Order ID: 8289953124 
 Tracking ID: 17266838289953124 
 Item ID:  162673917 - - Verona 3-Seater Fabric Right Corner Sofa 
 Assistance Required: Damaged Item Received 
 Issue Description: Customer emailed us informing that he/she received the item on  9/1/21 1:15 PM but the item which they received is damaged the spring in the  sofa is damage and customer want to know the warranty of the item  , please find the attached images  for the damage item below. 
 So we request you to check this concern and advise 
   
 Regards, 
 Huma Sayed