Subject: Ticket Assigned - Conversation with Yomna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 16:51:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yomna Yomna                    Hey           08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Hello Yomna , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:32 PM, 09th Dec                     Yomna                    2           08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:32 PM, 09th Dec                     Yomna                    2           08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:32 PM, 09th Dec                     Yomna                    1           08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:32 PM, 09th Dec                     Yomna                    [email-masked]           08:32 PM, 09th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:32 PM, 09th Dec                   Abdulqader                   Hi, Yomna  thank you for contacting us. This's kader We would be happy to help you.           08:34 PM, 09th Dec                     Yomna                    This the fourth time to make a request for return these items and no one came to pickup           08:34 PM, 09th Dec                     Yomna                             08:34 PM, 09th Dec                     Yomna                             08:34 PM, 09th Dec                     Yomna                             08:36 PM, 09th Dec                     Yomna                             08:36 PM, 09th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:36 PM, 09th Dec                     Yomna                             08:36 PM, 09th Dec                     Yomna                    Honestly your return process is Terrible           08:37 PM, 09th Dec                     Yomna                    It doesn't make sense to contact you more than 4 times           08:37 PM, 09th Dec                   Abdulqader                   Is this contact number is right +971522126334 ?           08:40 PM, 09th Dec                     Yomna                    Yes           08:41 PM, 09th Dec                     Yomna                    !!           08:43 PM, 09th Dec                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           08:44 PM, 09th Dec                     Yomna                    For 2 items???           08:45 PM, 09th Dec                   mazen                    we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:47 PM, 09th Dec                   mazen                   Do you have any other inquiries that we can help with?           08:49 PM, 09th Dec                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:51 PM, 09th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5440073