Subject: Ticket Assigned - Conversation with Luisa Coelho
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 16:36:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Luisa Coelho Luisa Coelho                    Hi           08:23 PM, 08th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:23 PM, 08th Dec                   Centrepoint UAE whatsapp bot                    Hello Luisa Coelho , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:23 PM, 08th Dec                     Luisa Coelho                    2           08:24 PM, 08th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:24 PM, 08th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:24 PM, 08th Dec                     Luisa Coelho                    2           08:24 PM, 08th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:24 PM, 08th Dec                     Luisa Coelho                    1           08:24 PM, 08th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:24 PM, 08th Dec                     Luisa Coelho                    [email-masked]           08:24 PM, 08th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:24 PM, 08th Dec                   Abdulqader                   Hi Luisa , thank you for contacting us. This's kader We would be happy to help you.           08:25 PM, 08th Dec                     Luisa Coelho                    Order number 9404817487 I received my order now. The lady's watch is broken and I am traveling to Indai tomorrow           08:25 PM, 08th Dec                     Luisa Coelho                    Can you please advise           08:26 PM, 08th Dec                     Luisa Coelho                    I paid cash           08:26 PM, 08th Dec                     Luisa Coelho                    Hello are you there           08:26 PM, 08th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:27 PM, 08th Dec                     Luisa Coelho                    Ok           08:27 PM, 08th Dec                   Abdulqader                   Though rare this is really unfortunate that you had received a defective item in your recent purchase with us. We understand that you are skeptical about your future purchases.   We would like to inform that whenever a customer places an order from our website, all the items go through a quality check performed by our professional staff and we always make sure to deliver the products in good shape.           08:28 PM, 08th Dec                   Abdulqader                   We will create a return request for you           08:29 PM, 08th Dec                     Luisa Coelho                    I am traveling tomorrow           08:29 PM, 08th Dec                     Luisa Coelho                    Can you arrange someone in the morning           08:29 PM, 08th Dec                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:29 PM, 08th Dec                     Luisa Coelho                    When?           08:30 PM, 08th Dec                     Luisa Coelho                    Tomorrow evening I will be traveling           08:30 PM, 08th Dec                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:30 PM, 08th Dec                     Luisa Coelho                    Can you please arrange a pick up tomorrow morning           08:30 PM, 08th Dec                     Luisa Coelho                    How will you contact me           08:30 PM, 08th Dec                     Luisa Coelho                    I am traveling           08:30 PM, 08th Dec                   Abdulqader                   we will be on touch with you and contact you on your email           08:30 PM, 08th Dec                     Luisa Coelho                    I wanted to take this watch with me in Goa           08:31 PM, 08th Dec                     Luisa Coelho                    When?           08:31 PM, 08th Dec                     Luisa Coelho                    Do you understand           08:31 PM, 08th Dec                     Luisa Coelho                    I am traveling tomorrow evening           08:31 PM, 08th Dec                     Luisa Coelho                    You need to send your person to collect it in the morning tomorrow           08:31 PM, 08th Dec                     Luisa Coelho                    Hello           08:32 PM, 08th Dec                   Abdulqader                   please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           08:32 PM, 08th Dec                     Luisa Coelho                    Please make it fast           08:33 PM, 08th Dec                     Luisa Coelho                    Thank you           08:33 PM, 08th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           08:33 PM, 08th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:35 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5436271