Subject: Ticket Assigned - Conversation with Shweta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Dec 2022 14:58:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shweta Shweta                    Hi           06:49 PM, 08th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            06:49 PM, 08th Dec                   Babyshop UAE WhatsApp bot                    Hello Shweta , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:49 PM, 08th Dec                     Shweta                    1           06:49 PM, 08th Dec                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           06:49 PM, 08th Dec                     Shweta                    9404490365           06:49 PM, 08th Dec                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018445157    You can also easily track your order from My Account > Order History.             06:49 PM, 08th Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:49 PM, 08th Dec                     Shweta                    2           06:50 PM, 08th Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:50 PM, 08th Dec                     Shweta                    1           06:50 PM, 08th Dec                   Babyshop UAE WhatsApp bot                   Please enter your email address           06:50 PM, 08th Dec                     Shweta                    [email-masked]           06:53 PM, 08th Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           06:53 PM, 08th Dec                   Abdulqader                   Hi Shweta, thank you for contacting us. This's kader We would be happy to help you.           06:53 PM, 08th Dec                     Shweta                    My order no 9404490365 was supposed to be delivered yesterday...still not yet delivered           06:54 PM, 08th Dec                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:54 PM, 08th Dec                   Abdulqader                   Is this contact number is right  +971509740347?           06:55 PM, 08th Dec                     Shweta                    Yes           06:55 PM, 08th Dec                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:56 PM, 08th Dec                   Abdulqader                   Do you have any other inquiries that we can help with?           06:57 PM, 08th Dec                     Shweta                    No           06:58 PM, 08th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:58 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5435787